Shortly after signing the contract, they started jerking me around (lying, not returning my phone calls, putting me on hold for long periods and telling me it was my fault for everything that went wrong). I thought how did this happen; I read the reviews.
A more careful reading of the reviews revealed they are not accredited by the BBB. Check it out for yourself. At the time of this writing American Van Lines in Pompano Beach, Florida had 79 complaints filed against them in the past 3 years at the BBB.
Also I found a review from a current driver for American Van Lines in Florida who wrote how this company fraudulently makes their drivers record higher weights. Quote:
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