IF they would allow NO STAR I would have gave them one. This was the worst experience I have ever encountered. The lady at the desk answering phones made the most rude comments about us not knowing what was wrong with our tv. She insisted that we pay a diagnostic fee for them to tell us. I proceeded to pay when she called and quoted me on the price I had agreed. I was called to pick up my tv and the price was very different. She told me if i did not pay for my t.v. that I would not be taking it.
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