I was visiting the Seattle area when the tensioner pulley on my car seized up causing the belt to melt as I was driving on I-5 near Tukwila. My car needed to be towed. I was not familiar with any auto repair facilities in the area and this happened in the early morning hours (1:00 a.m.). The towing company recommended that my car be towed to Auburn Foreign Car. I am so glad they made the recommendation. I was able to drop the car at their shop in their spacious lot, and was able to fill out an informational key drop envelope for my key detailing the problem. The following day I spoke with Jerry there. He was extremely helpful and understood my concern about needing my car that day to return to Central Washington. I was kept informed on the status of my car and kept apprised of what repairs needed to be made and the cost of those repairs. When I went to pick up the car, they had washed it and it was ready to go. Taking care of the tab was a breeze with the help of their office staff. Overall it was a great experience.
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