I saw your styles and salon featured in this month's Essence and wanted to give you kudos. It took forever for me to hear about your salon when I was stationed in St. Louis last year. I can tell the vibe you're trying to create there at Shi and you're well on your way. But - don't forget about the newcomers to St. Louis - if you advertised a tad bit more I'm sure you will see even more increase. You should also consider a website - once I saw Shi featured in Essence I typed it in the computer and the results ARE NOT what you are trying to sell... You should also consider updating your Twitter and the link on that page as it directs you to some swedish massage website! Do a FaceBook - it's FREE! The influx of people that will be looking up your salon after that FREE publicity from Essence will be disappointed and click on to the next one - I assure you. Get some pictures uploaded out there - MAKE me want to come! It appears you do good business now but don't block the Blessings by reaching out to newcomers and taking the time to keep ANYTHING with your name attached to it updated and on point. Also, your regulars are GREAT but don't forget the next new person in your chair is trying to become a regular too; too many salons get comfortable - beware - it'll make you stagnant. Schedule appointments correctly and keep them timely. Don't have too much front desk action, it's unsettling for a newby and make sure she represents YOU. I'm a picky consumer and my money is HARD to come by - however, I WILL pay for excellent service and that's not just having my hair whipped - you know women consumers buy the WHOLE package - if you think you're doing good now - go the extra mile and tighten up or shall I say straighten up your edges. Like grandma used to say - you just watch and see what I told ya! Good luck and kudos to you. (all that good advice was free to) ;)
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