Dr. Docu is a great doctor but his front office staff is very incompetent. The office manager is an idoiot, she does not know how to deal with customer service issues with the patients. Dr. Docu needs to get a whole new front office before he losses all of his patients. The office manager can't even handle simple issues such as billing questions and she does not know how to multi task at all. He needs to get rid of her. I have been dealing with an issue concerning billing for almost a week and it still has not been resolved!
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