What a joke. I just moved to Sacramento and am originally from Boston so I know a good haircut and am extremely fussy about my hair. I went to Cuvee because I had a terrible yet expensive haircut at Bravissimo and it was a joke. I thought this place would be more upscale with experienced master stylists. I made an appointment with a female but ended up with a Craig. He was very nice, a little full of himself and in need of a makeover. He asked the other stylists to consult on my color, which was fine and I do like, but the haircut was a joke. He cut a few little pieces here and there but my top was still too heavy. I told him specifically I hated my last cut and they did not shape it or take enough off my crown and he did the same thing the last stylist did. He talked the talk but did not walk the walk. The stylist next to him was having a problem cutting her clients hair, so he showed her how to cut this person's hair on my head. It was idiotic and inappropriate. The other client was drinking wine which I should have done. May be that is what they have to do so at the end the client won't complain because they are buzzed. That is a good idea I guess but I was sober and I told my stylist I wear my hair natural and dry it with a defuser. He proceeded to straighten it with a flat iron and did not care. It looked okay but it is not how I wear it. When I did it the next day with the 60.00 worth of products he sold me, it looked horrendous. I asked him when he was cutting my hair how much it would cost and he did not answer. When I was done, I tipped him 20.00 cash because they do not accept debit or credit for tips. I found out after my cut and color was 130.00 and the products brought it to 197.00. They have got to be kidding. I was told by Craig that if I did not like the cut he would not even charge me. I called the next day and left him a message on his voicemail telling him I did not like that cut and he never called me back. I called him the following week and the receptionist said he was booked all day but he would call me back. Never called, does not give a damn. That is not how to treat a client. I will not call to cancel my next appointment either. The people that work there are full of themselves and do not know what a good stylist is. Try Newbury Street in Boston. I tell everyone I talk to what a ripoff this place is. I will never go back. I did find a 5 star salon and the price is so reasonable and she fixed this mess that Craig so expertly did. Maybe it will go under and put a great new Peets there instead.
more