I called Pioneer and contracted with them to provide propane for a newly installed radiant floor heating system. I spoke to two different Pioneer representatives and both representatives promised me a delivery on a specific date/time. I told them if they could not make the agreed upon delivery date/time then please call me and let me know. Both times they did not show and no one contacted me to let me know that they were not coming. I am starting to question whether Pioneer is a real propane gas company or just a shell or front company for some other business purpose. I have always had oil as my main source for heat and none of the oil companies I have ever dealt with in the past and present have been this blantantly incompetent and unprofessional.
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