I had to take my doberman pincher in because he nearly cut one of his foot pads off on a piece of glass. I didn't have all of the money on my credit card to pay for it and they used my dad's, who was out of state. You don't find many who will do that over the phone. They take a risk losing money or being sued. The treated our dog with great care. I don't know why there was a bad review. Might not be the same business. I feel for that person, but our experience was great and would use them again if I needed an after hours vet.
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