If possible I would give these guys and especially the nasty woman answering the phone and claiming to be the owner zero stars.
My girlfriend had her Jeep stuck in the driveway of our house and I was unable to help her. The snow was heavy and when she was backing out the truck slid into a drainage ditch on the side and she was afraid to try getting it out. She called this towing company to see if they could help.
The original quote was $85 and it might go up depending on how complex it was. When the guy arrived he quoted to my gf that it ""will be easy and could be pulled right out"". When all was said and done he charged her $150!!! Not knowing what to do she paid him and called me. When I found out I called Muldoons to ask them since I was flabbergasted that the price would go up so much, so quickly especially after the driver said it would be easy (and since if it was easy it would be $85 right?).
She immediately got nasty with me and said that ""well why didn't you help your gf? You couldn't be bothered"" or something to that effect. I told her it is ridiculous to suddenly up the price to that extent (a 76%) increase and she hung up mid sentence.
I called her back and told her I had no desire to talk with her and I want to talk to the owner or her boss. She said ""Well I AM the owner? How do you like that huh?"" and I told her it was a crappy way to do business followed by another hang up. I called back and told her I would be reviewing her company on every website I could find since this is a terrible way to do business to which she said if I call her again she would call the police for harassment. I told her not to bother since I wont call back but I hope my reviews help put her out of business.
Summary - This company is terrible, overhcarges, is predatory towards women whom they feel they can easily overcharge and has horrible customer service after blaming it on you. I would not recommend this place to my worst enemy.
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