Let me first preface this by saying I love my hair. Before I went to J Thomas I was a hair model for So.Cap USA extensions & take the appearance & health of my hair VERY seriously. I have been going to J Thomas Salon for over 3 years. I first went to him for a corrective color (that another local salon botched). Not only did he fix the mistakes, he also gave me the best set of highlights I've ever received - that look natural even when they've grown out. One of the things I most enjoy about J Thomas Salon & Color Studio is that everyone sticks to their strengths. Unlike the majority of salons - where you have the same stylist your entire visit & though you may love the way he/she colors your hair, maybe you don't like his/hers cut or blow dry - at J Thomas each employee has their strength & you are placed with a stylist according to their speciality, ensuring that you not only leave J Thomas Salon & Color Studio satisfied but also with beautiful hair - just the way you like it. They are personable as well - making you feel welcome & comfortable from the minute you sit in one of their chairs. Reading some of the negative reviews & keeping in mind that everyone has different preferences, the lowest star rating that J Thomas (JT) or any of his staff could possibly receive is a 4.
As for the ratings which talk about unprofessionalism & damaged hair - they are completely false. Knowing the Leaptrott family (who not only own but also work in the salon) I know that they would never knowingly let anyone walk out of their salon unhappy. As for the comments on prices, JT is not deceptive or misleading: the prices are not only clearly marked, but many times if JT is running late or inconveniences you in any way he gives discounts. Although I hate to make this assumption about the majority of the comment authors- those comments are not only false but they are personal attacks rather than valid ratings, trying to undermine the quality of J Thomas Salon & Color Studio. I can almost guarantee that the majority of those false comments are from unhappy employees who did not meet the standards of professionalism & services which they attack the salon for.
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