I had guests staying over for Christmas. All of a sudden, my downstairs toilet backed-up & caused a flood. It was dirty water mixed with some fecal matter. I got the toilet to stop & frantically searched online for water damage companies in my area. I called a couple of companies that went straight to voicemail, & didn't bother leaving a message. Then I called the Water Damage Experts & they answered the phone and calmed me down, since I was pretty stressed out.. They told me they would have a technician over in 60 minutes. Well, their technician arrived in about 25 minutes. He was professional & answered my questions. After assessing the problem, he gave me an ""approximate"" estimate of $800-$1500 for the job, since he stated that it may take 1-3 days to dry. He immediately sucked up the water & cleaned the area. He came back today & found the area completely dry. The total I was charged was $824.00. I appreciated the fact that the final price I was charged was lower that the initial price estimate quoted. Even though, the service was not cheap, this company exceeded my expectations on several levels. This is a rare thing with service companies nowadays.
more