BEWARE! DO NOT BUY TICKETS ONLINE! We bought tickets to ride The Beast online thinking we would bypass waiting in the ticket line at the pier. They took my credit card info and gave me a confirmation #. I get to the pier the next day and see the sign: THE BEAST IS NOT OPERATING DUE TO MECHANICAL ISSUES. Of course the tickets are nonrefundable but the rude ticket lady informs me that tickets are good for one year and The Beast should be running again in a couple of weeks. Too bad I was only in NYC for 4 days. HORRIBLE CUSTOMER SERVICE! They should have at least put something on their website letting people know the beast was not operating. Again, DO NOT BUY TICKETS ONLINE! WHAT A SCAM!\r
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