I was a new customer. Made an appointment for a microderm. Met with their ""doctor/nurse""? I don't think so. My consultant convinced me i needed an expensive laser treatment. I was suckered in and the result was a face full of blisters that caused me to miss a week of work. NOT THEIR PROBLEM. I went to a dermatologist who said the laser was not administered correctly. This should NOT have happened. Mateo's treated me like something must be wrong with ME. Their front desk people are rude, Mateo's wouldn't give me a refund for the actual treatment and my next stop is an attorney. Maybe they are great with spa/massage/pedi's - i don't know and will never find out. Don't get suckered into their sales pitch - or the agony as a result of their inept staff.
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