Early in 2008, we had some concerns with our Escalade which we expressed to the service team. Almost immediately, we were in touch with the management team at Coral Cadillac, the owner and Detroit. They gave both guidance and options. After several conversations with the team, we were making plans to have a new car delivered to us in Missouri. The dealership stood the test and managed the entire transaction. We have purchased somewhere between 8 and 10 vehicles from Coral for us, our kids and even gave our CSR reservation to our friend in NJ. Because of this and the latest transaction, we will continue to be Coral customers. By the way, as I have mentioned before, eventually our new company in Palm Beach County will need 4 -6 cars for our Mid/Sr. Management people, where do you think we will shop first.
Thank you. As you know, we are retailers also, but quite frankly, Coral and Cadillac could give lessons in customer relations. Our best to the team!
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