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Not to be trusted - Review by citysearch c | Bilbrey, Stephen A, Dvm - Animal Specialty Group Inc

Bilbrey, Stephen A, Dvm - Animal Specialty Group Inc

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Not to be trusted 9/29/2010

If I could give a zero I would. Called today looking to get an estimate for my poor dog who is in need of bilateral TPLO surgery. The rude surgical receptionist told me there was no way to give me an estimate over the phone and told me the consultation is $150. I kindly explained to her that I am not looking for a surgical consultation because my dog has had all the pre-diagnostic work done (I know what he needs), I am just looking for a ball park figure for just the TPLO surgery cost. Maybe go into someone's file and look to see what someone paid for a dog that is a comparable size if you know nothing about the work you do?? All she did was rudely repeat how the doctor does not do consultations over the phone and it is $150. Talk about money hungry. And if you were a bit nicer maybe I would have driven the 6 hours to LA to know that my dog is in good care, but it's quite obvious that you couldn't care less about the poor state of my animal. Stay away from Vet's like these because they are clearly only after your dollar. I should also remark that I have been calling vets for a few days now and have gotten quite a few ball park estimates from quite a few lovely surgical receptionists. At least I didn't waste my time here! more
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