In the past six years, I have bought some window screens from Bulls without any issues. Bulls has always been courteous and professional. Last week, I placed an order to get a broken window replaced with a tempered window. I was told that someone needs to come for measurements and I was given an estimate. Somebody came on Monday and again yesterday to replace the window. I then got a call that I will be charged more for tempered glass, and I said ok. Today afternoon, I came to pick up the new invoice and found out that I had been charged $20 for someone to come and take the measurements. I was upset and told the employee. a short gray-haired man, who seemed Iranian judging by his accent, that all charges out to be revealed upfront and this is the last time I will do business with them. I was upset and stormed out of the shop not closing the sliding door gently. As I was about to drive off, the same employee came outside and started saying mockingly "Calm down, calm down,,, you could have broken my door glass...". I told him to get lost. He then told me "F*** You". I was incredulous and shocked and got out of my car since I didn't believe someone would actually say that to their customer. He came up to me and repeated several times "F*** You". I told him that he was being an A**hole and that I had everything captured on my iPhone. He told me that he didn't care and threateningly told me that he has my address. We started commenting on each other's physical characteristics. I started to drive off and he called me "Mo**** F****" several times. This was too much; I got out of my car and shouted at him that how dare he treat customers like this. His fellow employees took this foul mouthed person inside and I left. Now I'm deciding whether to post the video of the incident to YouTube or not!
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