We were dreading the prospect of walking into dealerships to purchase a new car so instead we contacted eight dealerships and told them we would like to send over an email with our requirements, CRV-EX-L 4WD with Nav, color etc and asked them to return their absolute best price. Needless to say, Commonwealth came in with the best price. When we went in to sign papers we were greeted by Mike Simon who was very friendly, courteous,and knowledgeable. He took us for a test drive and explained all the features of the car. The purchasing process was quick and easy, a no pressure, no hassel experience. We were very impressed with the entire process from the time we walked through the door until the last of the paperwork was signed (Sean Brown).
We will definately return when it is time for another car and will recommend Commonwealth to everyone we know. Also looking forward to taking the car there for regular maintance, we had a tour of the service area and was amazed at how organized and clean the area was.
Oh and lastly, a few days after our purchase; a thank you letter came in the mail, Mike called to personally thank us again and to ask if we had any questions and best of all; a box of chocolate chip cookies came in the mail (I personally LOVED this gesture). Who could ask for more? Great price, great people and a gift at the end!!! Nice job Commonwealth, the other dealer could learn from you.
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