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Frank the sales manager for parts - Review by citysearch c | Pep Boys

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Frank the sales manager for parts 8/28/2010

I went in to try to find a bulb, to replaced. This bulb is suppose to be light up the P,R,D and so on. The Sales manager frank, tried to look up on the computer, but no luck. THen frank, accompanied my me outside to the car. He talked with me how and how to unassemble the area, where the bulb was located. I was than able to install this bulb at the location in there p-lot, so i could see if would work. THe bulb frank told us, would work, and now this bulb lights up, work likes a charm. This is the type of customer service, I like. He took the time, since the computer didn't have a clear view of this area of the this specific component, he took the time and come out ot see where this issue was, and we really do appreciate this hand on service!! Know i feel more comfortable, that the car is safer to drive for my wife and I , I will return to this store for another things, I need as it comes available. more
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