Recently, we our our dog to sleep while we were out of town. He was taken to Avian in an emergency situation, but we had taken our animals to Avian in the past for Vet care and grooming. We stopped going to Avian because we found their prices much higher than other vets in the area. \r
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Our dog was taken to Avian and received emergency care, but before any blood work would be done a deposit of $200 had to be put down. A family member that took our dog to Avian paid the $200 deposit.\r
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Unfortunately, our dogs condition was severe and we had to make the decision to put him down. This was made very difficult as we were out of town and had to work with the doctor over the phone. The doctor was very professional and caring. \r
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The doctor confirmed our wishes and stated that all arrangements would be taken care of. \r
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1.5 hours later we get a call from one of the office staff. To make a very long story short, "they would not carry out the arrangements we made on the phone with t
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