Would not recommend Keith's Car Care to my worst enemy. Overcharges for parts and labor. Was charged for parts and labor I didn't even receive. Although the problem was resolved, and I was credited, this threw up at least a dozen red flags. As I got at least 3-4 different answers as to why this happened. After this I checked labor prices and list prices for parts at several different shops in town, and again found that I had been overcharged. If this was "granny goodrich" she would probably just pay the bill and think Keith was the nicest guy in the world, which is the impression you get from talking to him. My best advice to any unsatisfied customers would be to file a complaint with the Better Business Bureau at www.chicago.bbb.org.
more