I took in one of my cats a few months ago because she had been acting very strangely. To make a long and sad story short, she had cancer and needed to be put down. Though not overly empathetic, the staff was very nice and handled the people part well. A week or so ago I received a condolence note about my sweet kitty girl that passed away. It didn't take much effort, but it sold me on continuing to use Village Way.
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