I have been going to Murray's for almost a decade now, always in the past for used tires. This time I needed new tires. I shopped around at Merchant's and Discount Tire before heading to Murray's. The two national chains wanted between $200-220 more for the exact same tire that Murray's was able to get me.
I arrived at 9am, the lady behind the desk gave me a printout of all the tires that would fit my car. I chose a mid-range tire. She told me to pull into the bay and I returned to the waiting room. She offered me a soda or some coffee and told me about a special they were running on alignments. Much to my surprise and delight, my car was ready at 10:05am. The entire process was quick, affordable and painless. I really appreciate how they ended the transaction with a big smile and a firm handshake. It made me feel like they truly appreciated my business. It's those little touches that make Murray's special.
There is no need to shop around anymore. I am remaining loyal to Murray's and will tell everybody I know to check them out.
Pros: Fast, friendly, reliable, fair
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