Didn't think I would have to research a hand crafted leather dog collar but now that I have experience what others have here, I should have.
My experience is like most others here. I would say I am willing to wait for quality, but really...it's a dog collar.
There are plenty of other US made collars available that none of us have to put up with poor service.
I know they just moved and our now a division of Phoenix Leathers USA. I wonder if they know what they bought.
I will be forwarding a copy of an email I received from LDS to Phoenix Leathers to see if they agree with the language and professionalism of their newest division.
Here's a sample:
""If you need to order from someone else, please do. but please leave us alone and let us work, okay? The more phone calls and emails we have to answer and the mnore hands we have to hold, the longer our back log gets.""
This was the ""nice"" part.
Cons: Rude, bad communication,
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