I went to Simons/Lowe Orthodontics in 2002 for a consultation. My parents decided against dental appliances even though they had been advised by Dr. Simons that I needed extensive treatment. I remember Dr. Simons in that consultation telling my Dad that if he didn't start work immediately my teeth would get worse and the costs would be higher down the road.
Dr. Simons has been nothing but honest and true to his word. You can tell he loves his job and the happiness of his patients comes before making his living (He will never nickel and dime you). His warning came true and when I finally made the decision to get orthodontic appliances as an adult I chose his office. He is a kind family man (I went to school with his kids) and he really does care about each and every one of his patients. Numerous complications with insurance companies and surgeries have shown me he will work with you and help you make the right decisions (even if it isn't in his job description).
I go to school in Eastern Washington and his staff are very good at accommodating my school schedule. They also do email reminders of appointments as well as give out paper slips to keep track of future appointments.
Their office is clean and they use technology very efficiently. Prepare to be amazed when you finally get your braces off as they will show you all the pictures and molds they will take over the course of your treatment. It is really easy to quantify and appreciate the high level of care you have received when part of their job is showcasing their brilliant work.
Highly recommended to everyone. My two little brothers will be trusted in his care without reserve.
Consider me a very happy customer who isn't even done,
Andrew Thomsen (1 year till I get em off!)
Pros: Clean, Friendly, Expert, Great Advice, Very Flexible
Cons: I really tried hard to think of one. I can't do it.
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