I visited this spa, with my spafinder gift certificate in hand, for my first Brazilian waxing. Upon entering, I found the salon portion of the spa was a little cold with its chic decor, but the staff warmed it right up. Everyone was very friendly and helpful. Back in the spa portion of the salon it was very relaxing. The staff were amazing. My esthetician was very professional and did a fabulous job. I admit I was scared having heard waxing horror stories; however, she explained every step and gave some great aftercare recommendations. I cannot speak to why the other experiences described on here were so disappointing. All I can say is that my was fabulous and I intend to become a regular at Essentiels.
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