Booked 3 air fares through them with 1 stop over. They booked the flights at different times.1 at mid day the other 2 mid afternoon So we are not traveling as a family. 2 of the flights have a 45 min stopover the other 3 hrs. Have you tried changing flights to an international flight in 45 mins, good luck.If we miss the second flight it means 2 of us left behind whilst the 3rd travels on. We wanted the same flight times the 3 hr stopover. But they will not help us and the airline wants $1,500 more to change. Will never use them again and I hope you don't.
Pros: none
Cons: lack of interest in righting their mistakes
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