Recently I had the privilege of dealing with Gill at Dauntless Transmission, located just off Hwy 70 near the angus barn. I was having shuddering issues with my Buick Lesabre's transmission as well as some heavy vibration and a possible misfire in the engine. Initially I was incredibly skeptical, having yet to find a trustworthy mechanic that I believed had my best interest in mind. Gill immediately changed my expectations.
Here's a few things I want to hi-light about Dauntless:
1. Gill and I worked through my problem while riding in my vehicle. I've NEVER had a mechanic who took the time to personally ride with me and talk through the issues.
2. Both of Gill's attempts at fixing my car, the second one being the silver bullet, were dirt cheap. I got away for $50 with a shuddering transmission - that's unheard of. Most places would have told me I needed to go ahead and replace the torque converter or the whole transmission. Gill wanted me to get the most out of my car without paying more than necessary to fix it.
3. Gill fixed the car first, then told me I could come back and pay him whenever I was in the area. I don't know anyone who believes so strongly in the value that they create, that they're willing to let the results earn the money. Most places quote straight from the book and charge for their time no matter what.
4. Gill is focused on a long term relationship with his customers. Many mechanics are looking for a big, high paying job. Gill is looking for a lifetime customer who will emphatically recommend him to their friends.
5. Gill ain't old for nothin'. He's the kind of mechanic that's seen it all and therefore can fix it all.
I can say with total confidence that Gill is the best mechanic I've ever dealt with. He will get my repeat business.
Pros: knowledgeable, considerate, problem solving, efficient
Cons: I felt guilty for how cheap I got away
more