I first purchased a Miele vacuum from Desco over 10 years ago. I recently purchased another Miele vacuum. Before purchasing from Desco, I shopped around at Gracious Home and Basics Plus (both are Miele's registered dealers). Desco was far more knowledgeable. This is not surprising since Desco specializes in vacuums. I ended up purchasing from Desco because they are experts, offer fair pricing, and they stand by their sales. Desco sold me a model that is perfectly suited to my needs. I have no carpeting but live with multiple cats. Because of my cats, I vacuum every day to clean pet hair and scattering litter. Desco could have sold me Miele's more expensive models, or, for that matter, other brands. However, the salesperson, Richard Sr, insisted that I buy a less expensive Miele model that will be the best for my needs. He was right. I could not be happier with the purchase.
I also had to have my old vacuum serviced and Richard took care of the problem beautifully. Even though the warranty had long expired, Richard even took the trouble to call Miele to see if they could provide the part free of charge. When Miele declined, Richard fixed the machine and offered a very generous discount.
If you need a vacuum, go to Desco. They'll take care of you with expert help and at a very fair price.
Pros: Knowledgeable; sells what you need and no more
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