Went in for an inspection on my Jeep. When they finally took it back, one the guys comes into to lobby and notes the my windshield wipers are starting to get a little worn and streak, asks if I want to replace them now (standard upsell for these places). I said ""No, they've been fine and plan to trade vehicle in in a few months"" (waiting on 2011 pickups). Five minutes later he comes back and now says they won't pass my inspection without replacing them. So when the initial upsell did not work, they forced my hand to get another $20.
It's not about the money (can easily afford it, have spent about $2K keeping it up in past 18 months or so, new tires/brakes/shocks/belts). I have a well maintained vehicle that's trustworthy. It's about how they did it.
When they went from an informal recommendation about starting to wear and turn around in 5 minutes to being so badly worn they're going to fail the inspection, that's trying to make a buck the wrong way.
They'll never get my business again. Recommend avoiding. Noticed all the other bad reviews after I got the treatment.
Pros: Didn't take too long...
Cons: to get scammed
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