When we got home from our vacation our dog was in desperate need of a wash and cut. Our regular groomer, Becca at Mercer Island's Puppy Bubbles, was booked solid for days so I called The Pet Stops Here. I should have known there was a problem when they could fit us right in, but I took my dog in anyway. When we get to Puppy Bubbles our runs right in, asks Becca to pick him up and snuggle him and then gets all the other dogs to play. He's the sweetest dog and entirely social. But as soon as he walked into The Pet Stops Here he was fearful and shaking. When the attendant went to take him from me he growled and nipped at her. I thought maybe he was just nervous because it was a new place, so I left. I called awhile later and they told me he was sleeping. Sleeping? How could he sleep there? My 10-year old inquired, ""Did they sedate him?"" When we picked him up a snotty, scowly woman told me he was ""naughty."" Then the owner came rushing out to tell me how horrible he had behaved. How he needs to be muzzled! Huh? Something is seriously wrong there to make my dog behave aggressively. In addition, it cost a fortune! They have a flat fee and then charge $5 for ""add-ons"" such as teeth brushing and nail filing (they clip but don't file) that Puppy Bubbles includes for no additional fee. I called Becca on my way home and asked her to put us in her calendar every 4 weeks. We will NEVER go back to The Pet Stops Here. And from now on we will never cheat on Puppy Bubbles again! We learned from our mistake.
Pros: Nice Boutique
Cons: Too Many to Name
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