After 6 years I will no longer take my clothes to Plaza Ford Ideal. They lost a shirt of mine and seem to feel it is no big deal. The clerk told me she has to ""light a fire"" under the management to get things going and it takes a lot of time to sort everything out. I see some people have waited 2 years to get things back. I guess I should not be unhappy in just two weeks. Regardless, I am not going back.
Pros: Convenient
Cons: lousy customer service when something goes wrong
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