I've been hoping to find a salon for my thick curly hair. Maxime Salon had pretty good reviews and since the owner has curly hair I gave it a try. Initial impression, wow! Friendly staff, consultation area away from the service area, it appeared that I hit the jackpot. Excellent shampoo with head massage, a quick wet cut with another consultation by the owner. Then the trouble began.
The owner, Ronit, had a side conversation with the assistant who wisked me away for a 'hair facial'. I was treated to a luxurious deep conditioning treatment with two different products; oil then shea butter under the dryer for my very dry hair. Another shampoo & head massage and 20 minutes later, I was ready for a blow-out with the assistant - another 10 to 15 minutes. After my hair was stick straight, Ronit came back over to do a dry cut to polish the style. I was then sold two products - shown about 6 for my dry hair but at $28+ a pop I bought only 2. Then my jaw dropped when they told me the cost for a haircut, deep conditioning and blow out, with 2 products, $195!!!!!!!
The problem with all of this was simply this: When I booked, I asked specifically for an expert in cutting and styling curly hair - I left Maxime with stick straight hair! No one listened to me; the receptionist, the shampoo assistant, Ronit's assistant, or Ronit! I spent quite a bit of time explaining to everyone that I did not want to heat damage my hair any more and wanted to work with my natural curl.
I specifically asked when I booked for a professional with experience in cutting & styling curly hair. I was disappointed because although the cut DOES work with curly hair, I did not know it until I got home and wet my own hair down and styled it myself - after paying $195 for a cut, deep condition and 2 products! My hair was stick straight when I left that salon.....
Pros: Haircut is fine after all
Cons: From start to finish no one listened to me or what I wanted!
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