I walked away a very unsatisfied customer. I brought in a perfectly good computer to have my memory upgraded and brought home a computer that is virtually ruined. The computer now crashes constantly and will not run any programs. I brought the computer back to their store to give them a chance to fix it, and it only got worse. I contacted the geeks again and requested my money back. Rather than apologizing for the problems, remaining professional and returning my money, I was accused of being ignorant and causing the problems on my pc. I admit I do lack knowledge about many computer related issues. This is why I brought my computer to what I thought were professionals, but apparently Your Very Own Geek may be ignorant when it comes to computers as well.
Cons: unprofessional
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