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Terrible Customer Service - Review by citysearch c | Sid & Me-Your Baby & Kid's Hq

Sid & Me-Your Baby & Kid's Hq

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Terrible Customer Service 5/30/2010

Unfortunately, we picked this store to buy our first crib, dressers, glider chair, lamps, and more! After we paid a few thousand dollars on it all, we waited and waited and waited. I had my baby and still waited another 6 weeks until they finally brought our FIRST piece of furniture! It took over 3 months to get our first piece. Then when the crib arrived it was scratched in a million places and then repainted with a different shade of paint to try and cover it up! When we contacted the management they gave us a runaround and made us take pictures, etc., before finally telling us to call the manufacturer...and THEN we had to wait again for the new crib to come.....and SID & ME NEVER OFFERED US ANY TYPE OF COMPENSATION!! NOT EVEN A MATTRESS TO BORROW FOR OUR BABY TO SLEEP ON. DO NOT BUY FROM THIS STORE!!!!!!! Cons: terrible customer service, bad management, just overall not more
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