I'll try to sum up our experience quickly-
Wait staff was never around- every request (including getting silverware) took 15-20 minutes. While we were ordering the manager kept interrupting our waitress. My wife never got the salad dressing she ordered. She was given the wrong drink and it was not replaced. They brought my son the wrong meal and took a half hour to replace it. My wife actually had to find the waitress and remind her we were waiting. When the burger did arrive it was burnt and missing the fries (they charged us full price anyway).
We were there nearly 2 hours and 75% of that time was spent waiting. It doesn't sound as bad written down here, but trust me- the experience was awful. There were many other unhappy diners there that night too.
Pros: The food isn't too bad
Cons: Service, service, and service
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