I heard a loud bang come from my basement and found about an inch of water covering the ground. I called roto rooter and had a tech diagnose over the phone that the issue was a bad sump pump. I had them over the next morning to look in person and they found that, that was the case. In less than 2 hours the sump pump was replaced and working much better than before. Tech was friendly and informative. The price seemed a little high to me but I've never had my sump pump replaced before so I'm not really sure how much work goes into it.
Pros: Fast, friendly, very knowledgable
Cons: little expensive
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