I called Roto-Rooter after the main water line at my house burst. The great experience with the company began with the initial conversation during my call to request service. The young woman on the phone was asking me several questions that I was unable to answer, however she did not get frustrated and took the time to explain it in terms that would help her determine the true problem and send out the right person for the job. I scheduled the appointment for the next morning and not only did the plumber arrive on time, but the company called me 30 minutes before hand to let me know he was on his way.\r
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The plumber was professional and took the time to call me over and show me exactly what the problem was and walked me through how he was going to fix it and the cost. The plumber was professional and worked quickly. My repair was completed and I now have running water.\r
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My entire experience with this company has been wonderful. I would highly recommend their services and plan on
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