I called this store a couple of weeks ago to see if they were purchasing the size/sex/season of childrens' clothing that I had available. I was assured by the seller that they were indeed purchasing, needed spring/summer toddler clothing, and were paying in cash. I drove over there within 20 minutes of the call with a giant box of all brand name, freshly laundered, ironed, and neatly folded items. Thrilled to get the clothes out of our home without having to resort to my usual time consuming outlet of eBay, I was optimistic. I have purchased a few things in this store in the past and found the prices to be high for used non-branded clothing in fair to good condition.
What a disappointing experience to say the least! The staff were unfriendly, audibly sighing about having to look through a box of clothes. They refused to do this while I was present and insisted that I leave for at least an hour. Reluctantly I did (I now wish I had stayed), and returned to be told that they would have no interest in purchasing 50% of the items. Apparently no one will buy Ralph Lauren, Janie and Jack, or Zutano brand clothing in the Longmont area. Then they told me that they would not give me cash or even a check. I was to receive store credit only. The items that they had refused were literally wadded into balls in the box- after I had spent hours ironing and folding the items into outfits. I requested everything be returned if they would not give me the cash as stated in their advertisements or on the phone. I am certain I did not get everything returned to me, as pieces from outfits are now missing.
If this was an upscale children's resale shop I would have taken the store credit, but the vast majority of the brands there are from Target, Walmart, Kohls, etc. which is fine, except that I am not paying $5.50 for a faded, faintly stained Carters sunsuit when I can purchase a brand new one for about the same price. I also find it dishonest to advertise that you offer cash, tell prospective sellers over the phone and via internet (I receive their emails too) that you pay in cash, and then only after having the items in their possession will they tell you that they do NOT PAY CASH at all. Very glad now that I did not take a check from them after reading the previous review.
Footnote: after having to re-prep all items due to the ""wadding"" at the store, I listed on Craigslist and sold everything for the price I asked and in cash! Apparently people in Longmont do like those brands! Who knew?!
more