I've bought a car through these guy a couple of years ago and had a great experience. Now I was trying to buy a second car. They thought I would get a loan no problem so I gave a down payment of $1000. 2 weeks later we find out the loan didn't go through. We drop of the car and go in to pick up our deposit that they told us we could have back. Apparently the accounting person was out so we were told to come back the next day. We come back the next day and the accounting lady apparently forgot to write the check. A day late I get a call from my sales person Keith that he might have a way to get us a loan. I say cool and how long it would take. He says only a few days. I call back a few days later and he tells me they are waiting on the owner of the business to get everything going but he will call me back right away with a status. A week go by and I haven't heard any. I call up and ask whats going on and he says the owner has been on vacation but we should have something going very soon. Another week later I call up and ask whats going on to find out my sale guy doesn't even work there any more. I tell the person on the phone I want to get my money back and I want to know when it will be ready to pick. They said they would call me back. Two days go by and this time I call up pretty pissed demanding to know where is my money and the guy tell me I need to talk to a ""Barry"" person. I call up today and only to be able to leave a voicemail message with this Barry person. I'm not sure if I'm going to have to take legal action on what but I just want my deposit back because this is ridiculous. They seem to be going down hill and are ripping people off.
Pros: non
Cons: They are stealing my money
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