Pet lovers BEWARE! This clinic and its medical staff are butchers and refuse to take accountability for their medical malpractice. I took my 4-lb yorkie to them for a medical emergency due to his neutering. The staff advised that his urethra was blocked due to a lodged bladder stone, unrelated to the neutering. They stated that if not removed immediately, he would die. I authorized the surgery and what ensued was a TOTAL nightmare!! I came within inches of losing him. When they removed the stone, they left a significant portion of his urethra unstitched and he was literally urinating inside of himself. Urine is meant to be contained in the bladder and it completely burns and destroys surrounding tissue when it makes contact with it. During the ordeal, I was visiting him every few hours after the surgery and noticed he wasn't responding well...when I asked Dr. Block and his staff what was happening-- they TOLD ME IT WAS NORMAL!!!! I questioned it repeatedly and the answer the same. NORMAL. After almost two anguish filled days as I watch the life slip out of him, I made the ballsy decision to take him from the clinic; trusting my instincts over their supposed experience (by the way, they made me sign a medical release that I assumed all liability) and rushed him to the Coral Springs Animal Hosp. As soon as they saw him (half dead) they went to work. They removed almost 16 oz of urine from his tiny body AFTER they restitched the urethra which was leaking. The urine accumulation had backed up to his internal organs and damaging all the tissue it touched. He was at the clinic for almost 28 days in intensive care. When I contacted Knowles to make them aware of the diagnosis and the cost of the treatment, they refused to take any responsibility or even say they were sorry for the incident. So, I sued them in small claims court. The incident cost me almost total $7.5K! I showed up to court with his medical records, copies of x-rays and a log of what had transpired and Knowles should up with five vets and a lawyer! The judge ruled that because I couldn't find an expert witness to testify against them she had to dismiss the case. BUT, that if I'd been able to find a vet who could independently support my case, she would have ruled in my favor. Unfortunately, "board certified" internal medicine-surgical vets are very few in S. Florida and they all know each other. So, they are very reluctant to make any enemies and legally testify against one another. This clinic and its doctors are a bunch of butchers who are highly irreponsible. Their irresponsibility made our family suffer and their carelessness cost us a fortune. In addition, our little guy suffered in their care (or lack thereof) which was utterly painful to watch. I caution you-- stay away from this clinic and warn anyone you know against using their clinic. They are a disgrace to the animal veterinary profession.
Cons: Unethical, poorly trained, unprofessional, butchers
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