I got one of the body wraps. It was supposed to start off with a scrub--didn't get that. The treatment was supposed to be 90min--it was twenty. I was supposed to be wrapped for 20min--the lady forgot to come back to my room and left me there for ONE HOUR. When she came back she didn't tell me we were finished and just left the room again. so i sat there confused for another ten minutes until i got up and asked around. When I first got to the spa they had disposable underwear--nothing fit (covered nothing + too small) and i am very petite as it is. The slippers that i got were soaking wet and soggy when i put them on. GROSS. were they used? they looked dirty. The shower smelled foul too. The room that I had my treatment in was next to the rest of the spa/nail/pedi area. The entire time i listened to girls yellin and cursing at each other and talking on their phone. terrible ambiance!
more