My best friend and I booked a couple's pedicure at this spa and it turned out to be a terrible experience. The pedicure itself was subpar, and the girls were downright rude. We were seated on opposite ends of the pedicure room for our couple's pedi. We asked if we could wait for two seats together to come open and we were told that we'd just have to come back another time. The techs were put out that we asked for french pedicures and my friend was told by her tech that her pedicure wouldn't look right because her toes were "weird". The service was rushed and totally basic. After we left, I called the manager to explain our situation. She was extremely apologetic and expressed her desire to make it "right". She asked if we'd return to have our service redone if she'd send us giftcards. I told her that we would. A few days later, the giftcards arrive in the mail-- the value of both cards wouldn't cover a single service for ONE person in that spa- let alone two. So much for making it right. I guarantee that those giftcards are going to sit unused. We won't be returning.
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