When my son's new Samsung TV had a display panel problem, AidTV ordered the new panel immediately. They arranged for a next day pick-up for panel replacement at their repair center. To my surprise, they called the day after they pick-up the TV to inform me the panel has been replaced and ready to deliver my son's TV the next day. I mentioned what were the poor reviews about the AidTV online and the lady at AidTV told me that they rarely get a reviews when they doing their jobs, only for those who were dissatisfied (that they don't do what the customer's demands, reasonable or not, will give them the bad reviews. So, since we are very satisfied with their service and I am taking the liberty to standup for them. I hope AidTV will try hard to make most if not all of their customers feel satisfied.
Pros: Fast action and excellent communication
Cons: Bad reviews may scare you!!!
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