I was looking for a high end sports car for a while and have gone to several places to do so. I started with The Lovejoy Car Company who had Ferrari's, Porsche's, BMW's, etc. and the service was great. Then I went to Sunset Porsche Audi. The service was the worst I had ever received. Super high pressure, and cold. I then went to Kuni BMW. I was utterly floored at the difference. AMAZING customer service. The best! I kept looking as I was undecided, but ended up leaning towards a Porsche. I again returned to Sunset Porsche and was treated miserably. So, I went elsewhere and bought a beautiful flawless Porsche... and am extremely happy with it. My 30k service came up recently and I called Sunset Porsche Audi and was treated terribly again. So, I have gone elsewhere. Finally I returned to Sunset Porsche Audi for something as simple as a car cover and was treated like trash.
They have the WORST service I have ever received. I have given them many many tries and they have never treated me with the slightest kindness.
I do not recommend them unless you like feeling like garbage.
Pros: The receptionist that answers the phone has been very nice.
Cons: The sales people, the parts people, the service people.
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