I went to Cary Orthopaedic & Sports Medicine Specialists due to some pain occuring after an injury. I went as a precautionary measurment to assure no severe damage was done. As a patient I expect to be treated kindly and LISTENED to. I was not only dealing with the pain but the emotions that came along with the pain. To start off, the front desk staff was uninviting and intimidating. I had never been to the clinic and did not know where to go. They did not offer help, I had to ask for it. \r
Support staff (who took X-rays and did the initial assessment) were great. They were efficient and mindful of my situation. However, when the doctor arrived things quickly got out of hand. He was very rude and did not listen to my complaints. He had no interest in my past history, he did not offer advice on how to cope with the condition and when I asked about whether the injury would effect the future of my joint he completely blew me off. He raised his voice to me and made me feel like my concerns were ridiculous and unimportant. I did not leave the facility with the peace of mind I had sought after. Instead, I left upset and in tears. I am no doctor, but I work in the health field AND have never seen or treated anybody with the disrespect that I was shown at Cary Orthopaedics. \r
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I am sure this facility has some great doctors, but if you are going in without a direct recommendation to a specific doctor, I warn you to reconsider going to this facility.
Cons: Poor Service
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