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WTH! - Review by citysearch c | Frank's Chop House

Frank's Chop House

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WTH! 3/5/2010

Made reservations last week for 6 for the hot dog contest. 4 of us ordered, 4 of us finished... Asked for our t-shirts... Was told oh, we just ran out!!!!! Yes, we got the dog for free, but no shirt!!! We were told after we finished the meal. Would have been nice if we were informed before we ate... Management did not seem to care. Can tell you that 5 people will not be coming back, and 5 people will tell at least 10 people not to go. BAD MARKETING MOVE!!!!! Cons: Does not care about customer service more
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