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Horrible experience- 21 days, still don't have my belongings - Review by citysearch c | Key Moving & Storage, Inc.

Key Moving & Storage, Inc.

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Horrible experience- 21 days, still don't have my belongings 3/4/2010

I find it funny that there are no negative reviews when every company at some point will have an unhappy customer; but I have yet to find a negative review, which is why I chose them. Day 1, pick up, 1 mover and one front man, 1 bed room apartment took 2 hours. I over estimated on my inventory list and was quoted with a great price, then with their ridiculous measuring system he comes back with a price that is over $500 more, I could have gone with a name brand company for this price. Now, 21 days later, I still don't have my belongings. I have called, they tell me they put my stuff in storage for a while and it is on its way now. The driver will call 24 hours ahead but really nobody has any idea where my belongings are. They are very lucky I am not in dire need of what is on that truck. Everytime I call, I get a rude response, rude tone from the person on the phone, and the person who sold me on this deal never seems to ""be in the office"". I would NEVER recommend this company to anybody. I look forward to seeing if my review even stays on ther internet or magically disappears. Cons: Poor customer service, one moving person more
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