They lie, They do not disclose fees up front when asking for your permission to remove your transmission. Unusual fees. Asked for a credit card authorization over the phone before they could start the repair. I had my friend call and ask what payment methods they accept (because it was a holiday) and she was told by Alex that checks were accepted. When we arrived 45 minutes later on a Holiday we were told cash only. We were told that they accept checks and credit cards from some customer just not the ones who complain on them.
Pros: none
Cons: Ripoffs, deceptive practices, liars and cheats!
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