I received an email from J. Butler inviting me to write a review on my thoughts & experiences with them as the property manager where I live. I'm very happy to write this review because I truly believe they need to be recognized as a great company to rent from.
I have lived at the historic Slade Spice Mill in Revere for the past 4 years...and I don't plan on moving any time soon! I love this building.... but, my first year here was a little rocky... until J. Butler took over the building a few years ago. In the beginning, the buidling had an onsite manager that the owner had in place and that was not a good experience... things were simply not getting done. When J. Butler took over... everything changed for the better!! Cleaner hallways, things being fixed right away, better trash pickup & plowing, etc.. It turned into a worry-free living environment. Quick story - the buidling's water heater completely broke down a few weeks ago... Yes, no hot water... not pleasant. But, J. Butler had a new one installed and the hot water was back in just a few hours!!! I was truly impressed by that. Not too many property management companies move that fast....everyone in the building was extremely happy with their response to that emergency.
Obviously, by reading some of the other reviews, there are a few disgruntled past tenants that are not happy. It's hard to believe some of what I read... because ALL of my experiences with J. Butler have been great and very professional. I am VERY HAPPY AND APPRECIATIVE that they are our property management company!! If I ever move from here... I will definitely look into moving to one of their other buildings.
Pros: There when you need them!!! Nice & Helpful office staff
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