Answering service and technician were very nice and they responded quickly, but their prices are outrageous. They charge flat fee, not by the hour. They wanted almost $500 to unclog the kitchen drain and install a new disposal. Come on! - it couldn't take more than 2 hours to do, probably less for a pro. I wish I made $250/hr. Sears charges about $120 for the install, but won't unclog the drain. I had them inspect/clean my furnace instead ($99), so I didn't waste the service charge of $50. Also quoted a price of $440 to install a gas line to my stove (plugged line is already right underneath in the basement). I got a quote of $150 from another plumber. Seem like nice people, but this is price gouging and taking advantage of customers who need an immediate fix.
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